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About Course
“Consumer Law in Real Life : Rights, Remedies and Redressal” is a practical and awareness-focused webinar designed to help participants understand their rights as consumers under the Consumer Protection Act, 2019. The session will simplify key legal concepts, explain common consumer rights and protections and connect them with everyday situations.
Participants will also learn how to identify consumer-rights violations, understand the available redressal mechanisms and appropriate forums and explore landmark and recent cases to see how consumer law works in practice. The session aims to turn legal awareness into practical knowledge—helping participants understand when their rights are violated, where to seek help and what legal remedies are available.
About the Speaker
Adv. Arshnoor Puri is a Practising Advocate at the Punjab & Haryana High Court, with practical exposure across civil, criminal and constitutional law. A University Rank 3 holder and Class Topper for five consecutive years, she has also received multiple academic and moot court accolades.
With experience in legal research, case-law analysis, drafting and court procedures, she brings a strong combination of academic excellence and practical legal experience. She is also passionate about simplifying complex legal concepts and making legal education more interactive, accessible and practical for students.
Course Content
Key Takeaways
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🛒 Know Your Consumer Rights — Understand the key protections available to you.
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⚖️ Spot Everyday Violations — Identify when your consumer rights are being compromised.
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📋 Know Where to Complain — Understand the redressal forums and enforcement mechanisms.
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🔎 Learn Through Real Cases — See how consumer law works through landmark and recent cases.
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🚨 Turn Awareness into Action — Know what steps to take when you face a consumer dispute.
Rishika Nagpal
Adv Saumya
Sachi Kothari
Shruti Kriti